Can I Upgrade My Phone if Im Out of State From Family Verizon

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to go along rail of account changes and the latest offers, easily switch to Verizon, and much more.

With My Verizon, yous can:

• Switch to Verizon in minutes (and bring your telephone), thanks to machine-detection of your device and the power to scan your ID for quick setup.
• Bank check to encounter which offers you're eligible for.
• View your business relationship in one seamless feed.
• Get on-demand support tools, such as Alive Chat and pace-by-footstep troubleshooting instructions as needed.
• Monitor data usage via a control middle that lets you see how much data is being used, who is using it and how to get more when you need it.
• Change or manage your business relationship safely anywhere, anytime.
• Switch to a unlike programme easily or go Unlimited right from your device.
• Make secure payments speedily. Manage and pay your bills easily, or just enroll in Automobile Pay.
• Score rewards, once-in-a-lifetime experiences and sectional perks from your favorite brands when you register for Verizon Upwards.
• Shop phones, wearables, smart devices and accessories, and get commitment as apace as the same day.

Download My Verizon now and command your entire Verizon experience in merely one app.

What'southward New

Version 9.6.0

New this calendar month:
• A new Recommendations section on the Wishlist page based on the client's search history.
• An enhanced user experience for unlocked phones.
• Nosotros've extended the return window from 15 to 30 days afterwards the client receives their new device.

Ratings and Reviews

4.half-dozen out of 5

four.5M Ratings

Verizon customer service is elevation notch

I've but been with Verizon for one month and they take been on acme of every question or concern I accept with my new phone and my new service. They are a piffling more expensive so almost basic phone plans but I'd rather pay a little extra to have the wonderful client service that I have experienced so far. I'm s of DFW about 20 minutes and jail cell service isn't as skilful as AT&T equally of yet but hopefully that will change considering about of the people I know are switching from AT&T but because the customer service alone. If nosotros could just become a little better point in the area I would be 110% positive this is the merely phone service anyone would need and let AT&T motility out. AT&T is cheaper but you get what you pay for and an extra $20-$xxx a calendar month is well worth having representatives from Verizon there to assistance yous then AT&T is cost gouging on everything there name is attached to and offer yous no back up. Not trying to bash AT&T merely the facts are the facts. Thanks Verizon for giving us another quality pick in the DFW surface area

Verizon Rewards is hot garbage at present

The Verizon up rewards used to be really awesome and I was actually looking forrad to the beginning of the month because of the rewards that I could become. It felt like a nice advantage subsequently remaining loyal and paying the crazy high telephone bills that we all have. The Verizon upwards rewards fabricated me experience every bit though Verizon really cares near its customers. Over the final year the Verizon upwards rewards take gotten steadily worse and worse, starting time with the discontinuing of device dollars, gradually weakened super ticket options, and finally the gift card options going from 5 dollars to three dollar credits. I was very bummed out when I saw this but I idea "hey at to the lowest degree they take some skilful companies including Starbucks." I've come to find out this calendar month that Starbucks is no longer included in the Verizon up advantage choices and at this point I am completely done with Verizon up. I will no longer be choosing these rewards and volition sadly simply allow them go to waste product. With how successful Verizon is I am actually shocked to see the degradation of the rewards programme, additionally now I know my original thoughts of how Verizon cares about its customers has turned out to be true, we are cypher but paying customers that's all. Corporate greed at its finest people…

THE WORSE COSTUMER SERVICE EVER!

First and foremost, this happen when I spoke to costumer service on the chat- this kickoff representative said I was going to be charged $97 for compensation due to the fact that the employee in the shop did not explained any surcharge or whatsoever additional fees. It'due south been established and it already appeared on the Verizon app. Fast-forrard one month later, I went to see the app and it charged me a $127 fee, now, I spoke to costumer service and representative Martin who'southward totally unprofesional, unempathetic, and totally doesn't know what he'southward doing - asked me to ship him the previous convos we had from the previous representative I had talked to which at that place was already an established cost and all he needed to do is to employ the credit of this "said $97" price. Lo and behold, I went as far equally saying "you guys got a backlog for previous convos, why are you lot asking me to do your task?" He's stubborn, rude, and unempathetic and about importantly has 0 reading comprehension skills. Representative actually needs more than preparation every bit this tarnishes the make of Verizon. I will change to another subscriber as my needs are not met and I felt like I have been widely compromised. I take wasted my time chatting to representative Martin that overall, it was an EXTREMELY PAINFUL, STRESSFUL, AND DREADFUL experience. I just promise other people will non go through what I went through. If simply i can give -x/5 stars, I would.

App Privacy

The developer, Verizon Wireless, indicated that the app'south privacy practices may include handling of data every bit described below. For more than information, come across the developer's privacy policy.

Data Linked to Yous

The following information may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family unit members can utilize this app with Family unit Sharing enabled.

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Source: https://apps.apple.com/us/app/my-verizon-mobile/id416023011?platform=messages

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